Usability testing

Usability testing is a process of testing a product or service to assess its usability, or how user-friendly it is. It is a crucial part of the product or service development process, as it helps to identify any potential problems that need to be addressed. Usability testing can be used to evaluate the usability of both existing products and services and those that are still in the development phase. By testing the product or service with users, it is possible to gain valuable insights and feedback on how to improve the user experience. This can help to ensure that the product or service is as intuitive and enjoyable to use as possible, making the user experience a positive one.

Some testing techniques that we can perform.

Prototype test

Sync your Figma prototype and assign a task for participants to complete.
Recordings available

First click

Ask participants to perform a task by clicking somewhere on the image.
Recordings available

Five-second test

Participants are shown an image for a short time before answering questions.

Questions

Ask direct questions, one at a time.

Design survey

Ask questions one by one while participants view an image, watch a video, or listen to audio.

Preference test

A/B or Multivariant test. Instruct participants to choose between several options.

Navigation test

Assign a task for participants to complete by clicking through a series of screens.

Card sorting

Ask participants to sort cards into categories.

Tree test

Validate your information architecture by asking participants to locate specific items in a tree structure.

The Glossary contains additional terms

Glossary